If the participant is unable to sign a service contract and there is no legal authority to sign the agreement on his or her behalf, an assistance coordinator may consider the possibility that the service will be provided without signing the agreement, provided there is no conflict or threat to a person`s well-being.  The takeover proposes that if a service reservation is made without agreement, a statement identifying the services to be provided (including the standard of services) must be provided to the individual and the person concerned.  In general, it is better to start and rely on your agreements than to fill them with unnecessary jargon that confuses participants. No no. We understand why this is confusing, much of the National Disability Insurance Agency`s (NDIA) own language is inconsistent with this demand, but it is not mandatory for a service contract to be signed for services to begin.  Sometimes a signed service contract is a participant`s best protection, it is also a good way to determine which services are agreed upon and what conditions. But of course, it only makes sense if a person can understand it. As an upcoming NDIS provider, working with a prefabricated model for your service contracts can be a great way to start your journey without too many problems. Incorrect signing of agreements – Some providers who have received an alternative act and an explanation of why the takeover bid is unable to sign a service contract are still trying to get the participant to sign the initial service agreement (including conditions considered abusive or incriminating). Yes, service agreements are usually a formality, but they exist for a good reason. The NDIS is quite strict in the way participants receive their funding, so it is important for participants to know that they can fully trust a service provider.
The same applies to participants who must process payments immediately upon delivery. Our support coordination workshops are often dominated by discussions about what should be included in an NDIS service agreement, which must have one and who must sign one.